Return Policy.

At SHOPIZEM, we understand that sometimes a product may not meet your expectations or needs. That's why we have a comprehensive return policy in place to ensure your satisfaction.

Our return policy allows you to return any unused and unopened product within 7 days of purchase. Whether you've changed your mind or received a defective item, we're here to assist you.

To initiate a return, simply contact our customer support team. They will guide you through the process and provide you with a return authorization number. Please note that returns without a valid authorization number may not be accepted.

Once you have received your return authorization number, carefully package the item and ship it back to us. We recommend using a trackable shipping method to ensure that your return reaches us safely.

Upon receiving your return, our team will inspect the item to ensure that it meets our return policy criteria. If the item is deemed eligible for a refund, we will process your refund within 7 business days. Please note that the refund will be issued to the original payment method used for the purchase.

It's important to note that certain items may not be eligible for return due to hygiene or safety reasons. These items include but are not limited to food products, personal care items, and intimate apparel. Additionally, any item that has been used, damaged, or is not in its original packaging may not be eligible for return.

If you receive a damaged or defective item, please contact our customer support team immediately. We will arrange for a replacement or refund, depending on the circumstances.

We strive to provide accurate product descriptions and images to help you make informed purchasing decisions. However, if you receive a product that does not match the description or image on our website, please contact us within 7 days of receiving the item. We will work with you to resolve the issue and ensure your satisfaction.

For any further questions or concerns regarding our return policy, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure that your shopping experience with SHOPIZEM is a positive one.


WHATSAPP : +923140045306


For any inquiries or customer support, feel free to contact us via WhatsApp at +923140045306 or email us at INFO@SHOPIZEM.COM.

Physical address: Model Town, Lahore 54400, Pakistan